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Last Post by Shawn P Slavin 7 years ago
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Posts: 3
 Tim Vickery
Topic starter
October 5, 2018 8:17 am
(@tim-vickery)
Member
Joined: 7 years ago

I am experiencing problems trying to add journal transactions.  When I click the + symbol, the new line shows and then disappears.  I am using Chrome.  This does not happen on all Chrome instances, but it is occurring on several Chrome browsers in my company.

Is anyone else experiencing this issue?

 

Thanks

Tim Vickery 

6 Replies
Shawn P Slavin
 Shawn P Slavin
(@shawn-p-slavin)
Joined: 5 years ago

Estimable Member
Posts: 196
October 8, 2018 12:11 pm
Reply toTim Vickery

Tim.

Please post what version of Acumatica you are running.

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Shawn P Slavin
Posts: 196
 Shawn P Slavin
October 5, 2018 12:48 pm
(@shawn-p-slavin)
Estimable Member
Joined: 5 years ago

Tim,

If you find a resolution please post it. I just had a customer report the same issue with a few of their machines as well. It doesn't happen with all their machines, just some and only happens in Chrome, not Firefox or IE.

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 Tim Vickery
(@tim-vickery)
Joined: 7 years ago

Member
Posts: 3
October 29, 2018 10:13 am
Reply toShawn P SlavinShawn P Slavin

This problem was solved by upgrading to Acumatica 2018 R1 Build 18.111.0019

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Tim Rodman
Posts: 3192
 Tim Rodman
Admin
October 8, 2018 8:06 am
(@timrodman)
Famed Member
Joined: 10 years ago

I've seen this happen before in multiple browsers a while ago, but I can't remember if there was a solution. All I can remember is that it wasn't a browser problem in general, it was a problem on a specific machine for some reason.

Probably will need Acumatica support on this one to dive into the technical reasons why.

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Posts: 3
 Tim Vickery
Topic starter
October 8, 2018 12:18 pm
(@tim-vickery)
Member
Joined: 7 years ago

Hi Shawn,

From my login screen: Build 1.0.0.0 (DB: 18.101.0039)

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Tim Rodman reacted
Shawn P Slavin
Posts: 196
 Shawn P Slavin
October 29, 2018 10:39 am
(@shawn-p-slavin)
Estimable Member
Joined: 5 years ago

I also found this to be fixed in 2017 R2 in update 17.212.0020. It may have happened sooner but I confirmed it fixed in this patch.

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Tim Rodman reacted
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