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Questions Dunning letters to the Parent company

 
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Last Post by Tim Rodman 6 years ago
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Coleen McNally
Posts: 11
 Coleen McNally
Topic starter
January 9, 2020 3:37 pm
(@coleen-mcnally)
Eminent Member
Joined: 6 years ago

Hi,

There are parent/child relationships setup in the AR.  I can send dunning letters by invoice or customer. Is there a way to configure the dunning letters so that it consolidates the past due items and sends the dunning letter to the parent customer??

 

Thanks,

Coleen


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dunning letters parent/child customers
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Tim Rodman
Posts: 3195
 Tim Rodman
Admin
January 31, 2020 10:18 pm
(@timrodman)
Famed Member
Joined: 10 years ago

I haven't used Dunning Letters personally, but my first thought is the BILLING SETTINGS tab on the Customers (AR303000) screen.

There is a Consolidate Balance checkbox and a Consolidate Statements checkbox, but no Consolidate Dunning Letters checkbox. Seems to me like it should be there if it was possible.

 


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