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I have a customer who lives in rural America and the address validator can't find the customer's address. Is there a way to either 1) update the geolocation data (latitude/longitude) for the customer or 2) use some other method for getting Acumatica to know the appropriate location? Thanks.
You're ahead of me on this one Justin. Which address validator feature are you referring to?
Screen names and screenshots would be awesome if you have them.
Thanks for getting back to me, Tim. I'm referring to the customer's address in the 'Main Address' section of the 'General Information' tab of the customer screen. Here is a screenshot of what I see. When I click on the 'View on Map' button, the map takes me to the city of Wallace rather than the specific address of the customer. My initial guess is that Google doesn't know where this address is at. Ultimately I want Acumatica to track the actual GPS coordinates of the customer. I know what those coordinates are for this customer but I don't know where to input that information.
Ah, I see. There is no way to do this currently as far as I know unfortunately.
I suggest adding your vote to this feedback idea. You are not alone 🙂
Hi Justin,
The address just places on a guesstimate on Google maps, and yes if we had the Geo codes that would be 100% accurate.
Another option is to use other services to validate address and store geo-codes, check out our new plugin "Address validation" for Acumatica 2019 R2 and higher, where we verify your postal address & store the geo longitude and latitude against each record, and with this you can push your data to Google maps.
Check out the new plugin link https://www.info-sourcing.com/acumatica-address-verification/
Just as a nice little bump to get this feature going - AVALARA does now support Lat/Long taxes. The problem is that Acumatica hasn't pushed/developed the plug in on their side. All we really need is the connector to allow Lat/Long input and AVALARA will do the rest.
If you're using a different service there isn't a good solution. Ours is currently to pan around the Google map until you find an address nearby that will validate so your taxes will calculate properly.
I'm using Harsha's address validation plugin and it works great:
https://www.info-sourcing.com/acumatica-address-verification
And Harsha was very responsive to add the VERIFY ADDRESS button to additional screens in Acumatica.
Thanks for the tip Tim - just looking at their website (looks like a good product) it doesn't seem like they have the ability to ingest a Lat/Long. Do they have that built in?
@nsmith, missed seeing your pvt msg and have responded too. We officially launched Address Validation plugin this mth Jul-2020 after a month of beta testing, reach out if your interested. https://www.info-sourcing.com/acumatica-address-verification/
Hi Smith,
Every address validated and verified gets a lat/long automatically, lat/long are returned as long as the address is validated, if it's not verifiable then it won't return any values. The lat/long is mapped to your roof top and we store that against each address verified and accessible, so you can use that address to re-map on Google/Bing maps. We just wrapping up our beta program for this plugin and ready to launch fully.
We are also considering to offer bulk address cleanup as a service to clean existing address records in Acumatica, so that will also help customers clean existing data and then verify new address (Customer, Leads, Contacts, Shipping location etc) as they add with the plugin.
- Harsha
Posting a link to a Podcast Episode where Harsha and I discuss the latest on the InfoSourcing Address Validation Plugin (towards the end of the episode):
@timrodman Thanks Tim, it was pleasure to be on your podcast. It was very thoughtful of you for giving people space to express and share their experiences with the Acumatica community.
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