Maybe I should be more specific? The welcome email is set in the "Email Preferences" Screen (SM204001) We want to send different emails based on a...

My apologies Tim. I didn't realize I had a reply. We had to escalate this to Acumatica. It turned out to be a known issue with that update and how it ...

Acumatica got back to our VAR. They found a bug the build of 19r1 we were on. They pushed the update and it fixed the email issues. 🙂 It broke all...

I am thinking it may be related to the other email issue we are experiencing Acumatica Email Issue. I Sent them both into the VAR. They uploaded a cop...

I dug in a little deeper and found that Acumatica used "delegated access" to access an email, unless it has credentials for the mailbox. There are kno...