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We have a case where an invoice is paid and the deferrals are run for 1 year. Then a credit memo is issued to the customer for part of the service that was on the invoice 4 months after the invoice was paid. This creates another deferral for the credit memo for another year however the original deferral schedule continues to run creating an issue with the revenue recognition. Does anyone have any suggestions on how to deal with this? It's to bad you can't just delete the deferral schedule if you need to.
Wish I could help here, but I personally haven't done anything with the Deferred Revenue Management module yet.
I did find out you can not delete them but you can put all the remaining costs into an un-posted line and change the GL account.
