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Apply a cash receip...
 
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Apply a cash receipt from one customer to multiple cusetomers  

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Alfred Menendez
Posts: 26
 Alfred Menendez
August 7, 2019 12:10 pm
(@alfred-menendez)
21-50 Posts
Joined: 11 months ago

We have a customer that uses a Factoring company.  They receive a payment from this Factor for many invoices of different customers.  The entry is made as a payment receipt for the Factor, which is a customer in Acumatica.   That customer now has an un-applied payment.

When it comes time to apply the payment to the customer invoices, we have to create a debit memo to the factor customer to wash out the payment.   Then create a Credit Memo in each customer for the amount of the corresponding invoices to pay. 

Is there a way in Acumatica to select the original payment to the Factor customer and apply to different customer invoices?

This topic was modified 2 years ago by
6 Replies
Bodonna
Posts: 24
 Bodonna
August 7, 2019 12:18 pm
(@bodonna)
21-50 Posts
Joined: 3 years ago

You can if you set up parent child relationships

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Alfred Menendez
 Alfred Menendez
(@alfred-menendez)
Joined: 11 months ago

21-50 Posts
Posts: 26
August 7, 2019 12:25 pm
Reply toBodonnaBodonna

@bodonna

Thank you will try that.

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Alfred Menendez
 Alfred Menendez
(@alfred-menendez)
Joined: 11 months ago

21-50 Posts
Posts: 26
August 7, 2019 4:30 pm
Reply toBodonnaBodonna

@bodonna

Hello, tried that parent child relationship.  Setup a child.   When I bring up the Payment in the Payment and Applications for the parent, I can't access the invoices for the child.  I do not have the Consolidate Balance/Statement or credit policy checked.   Not sure if there is any other setting.

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Bodonna
Posts: 24
 Bodonna
August 7, 2019 4:34 pm
(@bodonna)
21-50 Posts
Joined: 3 years ago

You need to have the Consolidate Balance checked.

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Alfred Menendez
 Alfred Menendez
(@alfred-menendez)
Joined: 11 months ago

21-50 Posts
Posts: 26
August 7, 2019 4:37 pm
Reply toBodonnaBodonna

@bodonna

thank you!! that worked.

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Tim Rodman liked
kruj
Posts: 1
 kruj
February 17, 2021 8:15 pm
(@kruj)
1 Post 🙂
Joined: 3 months ago

Hello! I'm very new to Acumatica, but I found this thread because I have essentially the same problem - I have a parent customer who has subsidiary customers, and we received a lump-sum payment from the parent customer that I need to split across multiple subsidiary customers. In the Accounts Receivables Preferences I have the "Consolidate Statements for All Branches" checked, but when I go into the unapplied payment, it's not letting me pull up any invoices for the subsidiary customers. I checked the subsidiary customer accounts and they are linked to the parent customer, also all the customers are set to the same default branch. Any ideas?

 

Thanks in advance!

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