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Tim Rodman
Could I please have some help as to adding freight tracking / connote numbers to Shipments.
I gather that with integrated carriers, the tracking number for each individual package is added in the “Tracking Number” field on the packages tab.
However, when sending with non-integrated carriers, is it possible to just add one overall tracking number for the entire shipment? What is the best way to go about this?
Hey Daniel,
I might be missing something in what you are asking. With non-integrated carriers, you can still manually define one or more packages on a shipment. If you only want to enter a single, overall tracking number, you would create a single package and add the tracking number. This way, you can include the tracking number(s) on the shipping confirmation. We did this for a customer. We added a sub-report to the shipment confirmation report by linking to SOPackageDetails for the shipment driving the report.
Am I misunderstanding your question?
Hello Shawn,
Yes your explanation does make sense. We’ll do the idea of creating a single overall package for the shipment, and add the tracking number to that. Thanks for your help!
I totally agree. That way you're keeping all of the tracking numbers in one place, regardless of the carrier.
Is it possible to link each tracking number in an email template? The ShipmentConfirmationNotification is the Notification ID I am using.
I added ((Packages.TrackNumber)) from SOPackageDetail
After testing, this only displays the first tracking number. Which, should not be a problem because when the customer uses it to track their package it will show other packages in the shipment. But, just curious if it is possible to have it link all available tracking numbers for the shipment.