By using this website, you agree to our Terms of Use (click here)
Hi All,
General question about returning inventory to vendors. When we do a customer return, it starts by generating a RMA at the sales order level, then receiving inventory at the shipment level. This makes sense and follows the business process.
However, with vendor returns, you enter the return as a type of the item receipt. This is odd, because the first step for a return is sending the inventory back to the vendor (just like the first step for an RMA is receiving the inventory). Any way to avoid going through all of these steps for a vendor return (or at least having them more closing linked)?
identify inventory to return to vendor -> transfer order / print packing list -> transfer receipt -> return
I really wish there was a process where I select my inventory ID, lot, and quantity and the rest of it happens in the background.
Any thoughts?
Thanks,
Matt
Hi Matt,
It sounds like you want to use the Shipments (SO302000) screen for both shipments to Customers AND shipments to Vendors. Is that correct?
As far as I know, you have to use the Purchase Receipts (PO302000) screen.
