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Purchase Order Emai...
 
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Questions Purchase Order Email Notification

 
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Last Post by Tim Rodman 8 years ago
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Posts: 5
 gojok
Topic starter
August 2, 2017 1:48 pm
(@gojokmkenga-com)
Member
Joined: 9 years ago

How does someone who is set up to approve a Purchase Order get a notification through his email?


3 Replies
Tim Rodman
Posts: 3204
 Tim Rodman
Admin
August 5, 2017 8:30 pm
(@timrodman)
Famed Member
Joined: 11 years ago

Hi gojok,

You turn on the approvals by checking Require Approval on the Approval tab on the Purchase Order Preferences screen like this:

But that just triggers the approval process to happen.

For notifications, you have to use the Automation Notifications screen. There is actually a sample of a Purchase Order approval notification in the SalesDemo database which looks like this:

The key is the Conditions tab which is pictured in the screenshot above.


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Levan Mzhavanadze
 Levan Mzhavanadze
(@levan-mzhavanadze)
Joined: 9 years ago

Member
Posts: 20
March 19, 2018 9:10 am
Reply toTim RodmanTim Rodman

Hi Tim,

Is it possible to setup email address according the approver of the document? I am trying to use Pending Approval Notificaiton selector on PO Preferences, but it doesn't work - it returns error that email address for generated notification couldn't be empty.  Any idea? The same error is, if I use event based notification and on the addresses tab set Approver->Default Contact->Email. The email of the current approver (According the approval map) does not populated.

P.S. I am using 17.207.029 version.

 


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Tim Rodman
Posts: 3204
 Tim Rodman
Admin
March 19, 2018 11:45 pm
(@timrodman)
Famed Member
Joined: 11 years ago

Have you tried Approval -> OwnerID -> DefContactID -> EMail?

This is what is setup in the SalesDemo database:


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