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Sincerely,
Tim Rodman
If you have email processing turned on in Acumatica, it will automatically send an email to the user when you create the User record.
But sometimes you want to create a User without them getting an email.
Two ideas for this:
1. Put your own email address in the Email field on the Users (SM201010) screen when you create the User. Then change it to the real email address after you save the record.
2. Remove the New User Welcome Email Template on the Email Preferences (SM204001) screen. That way it won’t send the email when you create the User.
Just don’t forget to put it back when you’re done 🙂
Any MYOB Advanced users reading this note that MYOB have removed the New User Welcome Email Template from the Email Preferences page. MYOB believe that this email is mandatory and should not be disabled. Note: you can still customise the Notification Template by modifying "User Onboarding Via GeneratePassword".
I didn't like the email toggling workaround suggested above as we link to Employee Records and the email is derived from there. My solution was an exchange rule to block the emails entirely.