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In order to allow me to focus on Consulting (click here) and Courses (click here), I continue to review all posts here in the Forums, but, in general, I'm only personally responding to posts that I mark as #AcumaticaTnT (click here). For Questions (click here), others may respond, or you can post over at Community.Acumatica.com (click here).
Sincerely,
Tim Rodman

#AcumaticaTnT Prevent Acumatica New User Email

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Last Post by Royce Lithgo 2 weeks ago
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Tim Rodman
Posts: 2969
 Tim Rodman
Admin
Topic starter
January 24, 2019 10:06 am
(@timrodman)
Member
Joined: 8 years ago

If you have email processing turned on in Acumatica, it will automatically send an email to the user when you create the User record.

But sometimes you want to create a User without them getting an email.

Two ideas for this:

 

1. Put your own email address in the Email field on the Users (SM201010) screen when you create the User. Then change it to the real email address after you save the record.

 

2. Remove the New User Welcome Email Template on the Email Preferences (SM204001) screen. That way it won’t send the email when you create the User.

Just don’t forget to put it back when you’re done 🙂

1 Reply
Royce Lithgo
Posts: 552
 Royce Lithgo
March 8, 2023 8:09 pm
(@roycelithgo)
Member
Joined: 3 years ago

Any MYOB Advanced users reading this note that MYOB have removed the New User Welcome Email Template from the Email Preferences page. MYOB believe that this email is mandatory and should not be disabled. Note: you can still customise the Notification Template by modifying "User Onboarding Via GeneratePassword".

I didn't like the email toggling workaround suggested above as we link to Employee Records and the email is derived from there. My solution was an exchange rule to block the emails entirely.

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