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Questions Multiple Attributes in Stock Items

 
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Last Post by Tami 5 years ago
4 Posts
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Tami
Posts: 36
 Tami
Topic starter
April 27, 2020 12:44 pm
(@tlynn)
Trusted Member
Joined: 5 years ago

Hello,

I was testing an idea and created a new combo attribute, and then added that attribute to A SINGLE item class of stock items. We have about 16 different item classes. The one I tested on did NOT have any existing attributes. The attribute worked for what I needed it for. However, today I discovered the text for all my other item class attributes (set up years ago!) were erased! The attribute itself is still showing in preferences and in the item classes. However, when I pull up any stock item within that item class, it shows the attribute - but the TEXT portion of it is gone.  

This was quite an issue for our sales department. I had to urgently re-import the attributes on hundreds of stock items. The only problem is that any stock item created AFTER my original import (years ago) is still missing the attribute. I checked our test environment and the text was also removed from there as well. Therefore, I have to re-create about 400 attributes to re-import. 😫 

Has anyone experienced something like this? Any help is greatly appreciated.

 


3 Replies
Tim Rodman
Posts: 3193
 Tim Rodman
Admin
July 15, 2020 10:16 pm
(@timrodman)
Famed Member
Joined: 10 years ago

Strange. I haven't seen this before. So even after the re-import the attribute values are gone?


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agupta
Posts: 15
 agupta
July 20, 2020 5:18 pm
(@agupta)
Eminent Member
Joined: 5 years ago

There is a known issue with attributes & imports fixed in 20R120.107.0026. I'm running an earlier version so I had to contact support. They applied a script to fix the issue.

 

AC-167673: In generic inquiries, multi-select attribute values could become corrupted after being imported by a scenario.

 


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Harsha Sarjapur reacted
Tami
Posts: 36
 Tami
Topic starter
July 21, 2020 7:30 am
(@tlynn)
Trusted Member
Joined: 5 years ago

Thank you.


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Tim Rodman reacted
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