Device Hub Error - trying to connect a printer
Just been trying out the Device Hub application. I went to connect a printer through it.
However, it comes up with an error. Note the items below are in ascending time order, and the top one is the error message that I get.
19/08/2020 10.25.36 AM - There was an error opening the connection:Microsoft.AspNet.SignalR.Client.HttpClientException: StatusCode: 403, ReasonPhrase: ‘Forbidden’, Version 1.1. Content: System.Net.Http StreamContent, Headers:
19/08/2020 10.25.36 AM - Printer MAIN is not configured on this MYOB instance. Please check configuration.
19/08/2020 10:25.35 AM - Initializing printers…
19/08/2020 10.25.35 AM - Logging in to https://company.myobadvanced.com/…
19/08/2020 10.25.34 AM - Logging out…
19/08/2020 10.25.34 AM - Restart print queue monitor.
19/08/2020 10.25.29 AM - Polling for new print jobs…
Does anyone know why that error occurs?
It would be good to see a screenshot of the connectiond details in configuration screen. From my experience check below:
1.API user license allocated to user
4.Printer configured under printers with the same name
From the error it looks like printer is not configired in MYOB Advanced
Thanks @Anita75, thats helped me fix the issue! Turns out it was point 2.