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Questions Credit card fails to get added when a particular user is logged into chrome

 
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Last Post by Tim Rodman 6 years ago
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Ryan Brown @xByte Hosting
Posts: 84
 Ryan Brown @xByte Hosting
Topic starter
November 18, 2019 4:08 pm
(@ryanxbyte)
Estimable Member
Joined: 6 years ago

We have a user who experiences the problem below when he is logged into chrome, but not when he logs out of chrome.  Anyone else seen this or know a fix?

I go to enter a new credit card as form of payment for a SO.  After going into Payments Setting Tab selecting which type of card, checking the new card, create new.  At that point it brings up the screen to enter the CC information which I do. I then click save and the screen I entered the info into says information saved and goes to a white screen. However, it never gets added to Acumatica but apparently, it does enter the info in authorize.net.  Nothing gets updated on the payment settings tab.  The interesting thing is that when I am not logged into chrome, there is no message about the information saving.  That popup window just goes away and the credit card details show on the payment settings tab.  

 


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authorize.net credit card
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Tim Rodman
Posts: 3193
 Tim Rodman
Admin
December 14, 2019 6:09 pm
(@timrodman)
Famed Member
Joined: 10 years ago

Sounds like a bug to me.

Do you have anything listed in the Chrome Payment Methods settings?

chrome://settings/payments

Maybe Chrome auto-fill is messing up the Acumatica form somehow.


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