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June 9, 2020 10:05 pm
If your in case management and click on "Activities" and click "Add email" button which launches the email activity window and picks the To address the customer or contact email id, grt however I want to also set BCc account/email id automatically for all email activity I send out, any idea how to set a default BCc email ID for Email activity? Appreciate the help.
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July 29, 2020 2:45 am
Seems to me like maybe something you have to modify with code.