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Questions How to get hyperlink to external web site to open on new window

 
Acumatica Report Designer
Last Post by Tim Rodman 7 years ago
13 Posts
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Dgodsill
Posts: 11
 Dgodsill
Topic starter
December 13, 2018 11:30 am
(@dgodsill)
Eminent Member
Joined: 6 years ago

I want to pass the UPS tracking number to UPS web site and it works (example below) but it opens it up in the same browser tab when you click on the link in the report preview.  How do I get it to open in new window?  Opening in the same window completely messes up and the user cannot return to Acumatica

='http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums='+[SOPackageDetail.TrackNumber]

 

The useless S130 manual says to use _blank in the Target field of the field properties but that does not work (2018R2 RD).

 


Topic Tags
UPS Tracking
12 Replies
Ellie
 Ellie
(@ellie)
Joined: 6 years ago

Estimable Member
Posts: 129
December 13, 2018 12:57 pm
Reply toDgodsillDgodsill

Holding the cntrl button while clicking should help. 

Doesn't answer your question technically, but hopefully solves the problem. 


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Kurt Bauer
Posts: 45
 Kurt Bauer
December 13, 2018 3:04 pm
(@kurtybauer)
Trusted Member
Joined: 6 years ago

In the target property box you need to enter =blank.


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Dgodsill
 Dgodsill
(@dgodsill)
Joined: 6 years ago

Eminent Member
Posts: 11
December 13, 2018 5:44 pm
Reply toKurt BauerKurt Bauer

Thanks, but it's still opening in the same window.  It might because the form is rendered using the preview of the browser (I tried both Chrome and Firefox).  


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Royce Lithgo
Posts: 557
 Royce Lithgo
December 14, 2018 12:25 am
(@roycelithgo)
Honorable Member
Joined: 6 years ago

It needs to be "_blank" and not "blank".

Here's a basic test you can do to check your browser. Paste this in to notepad and save as test.html. Drag test.html on a browser window (or type it manually using the File syntax - eg. file:///C:/temp/test.html). Click the "Test url" link. The UPS page should open as a new tab in the browser.

<html>
<head></head>
<body>
<a href="http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=1Z12345E6605272234" target="_blank">Test url</a>
</body>
</html>


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Dgodsill
 Dgodsill
(@dgodsill)
Joined: 6 years ago

Eminent Member
Posts: 11
December 14, 2018 9:47 am
Reply toRoyce LithgoRoyce Lithgo

Still not working with target set to _blank, ='_blank', '_blank', "_blank",  ="_blank" or just blank.  I told the users to use Control-click to open another window from PX.ReportView.axd window in Chrome or as a PDF in Firefox.

If I switch to review the report as HTML it works.  So it appears to be a problem with the browser PDF report viewers.  No one uses a MS browser so I did not test those.

 

Thanks for the hlep.

 

 


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Royce Lithgo
Posts: 557
 Royce Lithgo
December 14, 2018 4:49 pm
(@roycelithgo)
Honorable Member
Joined: 6 years ago

Are you using native PDF support or Adobe Reader browser handler?

Exactly how are you users running this report?


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Dgodsill
 Dgodsill
(@dgodsill)
Joined: 6 years ago

Eminent Member
Posts: 11
December 17, 2018 9:05 am
Reply toRoyce LithgoRoyce Lithgo

The browser's in built pdf viewer.


Reply
Ellie
Posts: 129
 Ellie
December 17, 2018 12:12 pm
(@ellie)
Estimable Member
Joined: 6 years ago

I wonder if the new enhancement in 2018R2 would affect this you issue.

"AC-113845: The Acumatica Report Designer export algorithm has been enhanced to include clickable
hyperlinks in the resulting files when the report is exported to an Excel or PDF file."

(  http://acumatica-builds.s3.amazonaws.com/builds/2018R2/PDF/AcumaticaERP_2018R2_ReleaseNotes.pdf )


Reply
Dgodsill
 Dgodsill
(@dgodsill)
Joined: 6 years ago

Eminent Member
Posts: 11
December 18, 2018 11:09 am
Reply toEllieEllie

I have the latest build and the and both the report viewer and PDF have a clickable hyperlink.  When you save/export/send or send via notification the inserted PDF has the hyperlink which is the primary goal; customers can self-track their delivery status.


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Royce Lithgo
Posts: 557
 Royce Lithgo
December 17, 2018 5:41 pm
(@roycelithgo)
Honorable Member
Joined: 6 years ago

Well this worked for me.

When I first tried it without _blank, it loaded in the same tab. With _blank it opened in new tab. I tested in the Report Viewer, which is the default when you run a report. If you press the PDF button, the link is not clickable, but this is the only way to view it as an actual PDF. If you Export, it downloads a PDF, but links are still not clickable.

I don't understand how you are viewing an actual PDF format and still having clickable links. Only the default Report Viewer (from Run Report) has clickable links. 


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Royce Lithgo
Posts: 557
 Royce Lithgo
December 18, 2018 4:40 pm
(@roycelithgo)
Honorable Member
Joined: 6 years ago

My exported PDFs have no clickable URLs at all, whether viewed with Chrome internal viewer or Adobe Reader DC. All links are converted as plain text only.


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Tim Rodman
Posts: 3193
 Tim Rodman
Admin
December 28, 2018 6:25 pm
(@timrodman)
Famed Member
Joined: 10 years ago

Does this help?

https://feedback.acumatica.com/ideas/ACU-I-1344


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