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I am being told that some users are deleting shipments but cannot view deleted shipment records so I do not currently have a way to validate these claims or learn why these are being deleted to help solve the issue. Does anyone have an idea as to how I can view deleted shipments in ACU? I tried via the "Show Deleted Records in a GI" method mentioned HERE. But I don't think the shipment table supports this.
Thanks in advance for your help!
The DeletedDatabaseRecord field is only available on master data, like Inventory Item, Customers, Vendors, etc so you won't be able to quickly see deleted transactions
The simple solution to your problem is to enable Audit History on the Shipment screen to enable the fields you want to track. Then you could create a business event to email someone when a record is deleted so you know which shipment to lookup in the Audit History. As a note, when you create the email template you will need to use the previous function to pull the shipment number. PREV((Document.ShipmentNbr))
The downside is Audit History can become very slow over time as a lot of history is accumulated.
The more complex solution is to create a customization.
We had a client who need to track users who deleted shipments due to theft issues so we created a custom table and some custom code to insert records into the custom table when someone deleted a shipment. This allowed them to see the data with a simple inquiry without going into audit history.
Thanks,
Kurt