Attention Acumatica customers. We would love to hear your story.
If you would like to tell your story, please contact me (click here).
I would love to record an Acumatica Customer Interview version of an AUG Blog Audio Post (click here) with you.
How It Works
We schedule 1 hour to talk. Preferably after work hours or on the weekend, but I can be flexible.
We get on the phone call and chat for 5-10 minutes to say hi and get “warmed up”.
I press record, say a little intro, turn it over to you to introduce yourself, and we’re off and running.
There are six core questions that I hope to ask you during the interview:
1. What your business does (share ballpark annual revenue and # of employees if possible).
2. Your role at the company.
3. What system you ran prior to Acumatica.
4. What advice you would give to someone in the middle of implementing Acumatica.
5. Creative ways you use Acumatica, outside tools that you use, Acumatica customizations that you’ve done, etc.
6. Future project plans.
But don’t worry about answering all of those six questions like a machine. It’s my job as the interviewer to guide us through those questions. And if we don’t get to all six questions, that’s totally fine.
Tangents are encouraged. We can talk about whatever you want to talk about. An AUG Blog Audio Post is real, raw, and genuine.
There are two rules for an AUG Blog Audio Post:
1. No Editing.
2. Publish Immediately.
Regarding “No Editing”, at first the reason for this rule was purely about time. I didn’t want to take the time or spend the money for editing. But I now realize that there is another benefit of “no editing” in that it does something to achieve a sense of being real which an edited show can’t do. For more on that, Google “reality tv contracts”.
Regarding “Publish Immediately”, this is because we’re all busy and we have short attention spans. After we’re done recording our phone call, I will turn off the recording and we’ll decide how we think the interview went. If either one of us doesn’t think it should be published, then I won’t publish. But if we both give it a thumbs up, then I’ll go ahead and publish right away. Done. Nothing more to do.
An unwritten rule with this format is that there is no prep, other than you reading this blog post. Our “prep” is when we first get on the phone call. We both invest one hour of our time and we’re done. This format allows me to interview as many Acumatica customers as possible.
The Networking Effect
One benefit of participating in an Acumatica Customer Interview is that it can expand your network.
When other Acumatica customers hear your interview, they might want to reach out to you.
There might be other Acumatica customers out there struggling with the same things that you are struggling with. Maybe you can compare notes?
Your personal network is important. Why not expand your personal Acumatica network?
Here are two examples of Acumatica Customer Interviews that have already been done:
Does anything in those interviews resonate with you? You can use the links in the posts above to contact the Acumatica customer being interviewed and expand your network.
From a technical perspective, it’s just a phone call conversation, but from a human perspective, it’s your story.
Story? Tell me more.
My real goal with Acumatica Customer Interviews is to hear your story.
Everyone has a story to tell. And stories are powerful.
This interview with the Obamas helped me to appreciate just how powerful stories are:
If you think about the Obamas, they have a lot of options. They are powerful people. Yet they are choosing to invest in stories. That’s pretty interesting.
So I’m investing in stories too. Your personal Acumatica story.
Please contact me (click here) if you’d like to participate.