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I need to void an Accounts Payable Check (Payment) in Acumatica.
I cut a check to a Vendor a couple of weeks ago, but they called me today saying that the check never reached them.
I'm going to put a stop payment on the check with my bank, but I need to also void the check in Acumatica.
Does anyone know how to do this?
Hi Beaker,
First, you need to pull up the check in the Checks and Payments (AP302000) screen.
Note in the screenshot above that there are two fields that say "Check", the Type and the Payment Method fields. This is totally confusing in my opinion. Basically the Type of "Check" should really just say "Payment" in my opinion because all vendor payments have a Type of "Check" regardless of whether or not they were actually physical checks (they could also be ACH, WIRE, or other electronic payments). What really determines if a payment was a physical check is the Payment Method field. The settings on the Settings for Use in AP tab of the Payment Methods screen determine whether checks are physically printed for that particular payment method.
Also note in the screenshot above that the Bills paid by the check are listed on the Application History tab.
Next, you need to click the VOID button on the top of the screen like this:
After you click the VOID button, Acumatica creates a new transaction with a Type of Voided Check like this:
Note in the screenshot above that the Status is On Hold. so the void transaction has not yet been released to impact the General Ledger.
Also note in the screenshot above that nothing happens until you click the Save icon in the upper left-hand corner. If you were to leave the screen without saving, then it will be as if nothing ever happened.
Next, uncheck the Hold checkbox to give the transaction a Status of Balanced, and then click the RELEASE button like this:
Once you do that, you will see the transaction gets a Status of "Closed" and the journal entry is now available on the Financial Details tab in the Batch Nbr. field like this:
Also, since the check has now been voided, the AP Bills that it paid are now open again for payment. Look at the AP Bill 001129 in the first screenshot above and note that it now appears on the AP Aged Outstanding (AP631500) report since it's ready to be paid again:
Bingo, that's exactly what I was looking for. Thank you!