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November 11, 2019 5:31 am
Hi guys,
Suddenly Acumatica became inaccessible and throws a "shutdown in progress error".
see attached file for reference.
Thank you in advance.
3 Replies
December 11, 2019 4:17 am
Is your Instance Acumatica SaaS, hoted in-house, or hosted with a 3rd party?
December 11, 2019 11:38 pm
Hi Tim,
We are using SaaS, I think it happens because the server in AWS install a windows update and need a restart.
Thanks.
December 26, 2019 5:27 pm
For SaaS they normally send out a notification letting people know when they'll be performing maintenance. Did you get a notification?
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