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Hi there,
Can anyone help me? I have an issue with Closed invoices appearing on a open items statement type, this all started to happen from the R2 update. any help would be appreciated.
Are you running Acumatica 2018 R2 on a Production site? Hopefully not as Acumatica 2018 R2 is still in beta.
Ah, I see. Is it only closed invoices for the current period? Can you share a screenshot?
Hi Tim,
What I have figured out is:
Before the update payments after the statement date would close the invoices and these wouldn’t show on the statement. After the update if a payment is after the statement date it’s showing theses invoices on the statement.
before the update I could re generate a statement and the invoices which had had payments applied after the statement date changed to closed status and would disappear from the “open” statement.
hope that makes sense
Interesting... I wonder if maybe it had to do with this change from the Release Notes on version 17.203.0029
AC-82947: The Customer Statement (AR641500) report displayed an incorrect amount due if it was run without the Statement Date parameter specified on the report parameters form and statements with different types (Open Item and Balance Brought Forward) existed for the customer. Fix Description: Statement Date is now a required parameter where users should specify the date of the statement to be printed.