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Questions Incoming Exchange Email Sync not linking to contacts

 
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Last Post by Tim Rodman 8 years ago
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Nwood
Posts: 33
 Nwood
Topic starter
June 18, 2018 6:03 pm
(@nwood)
Trusted Member
Joined: 6 years ago

Recently we have enabled Exchange integration and enabled email integration.

Running the Exchange Synchronization Process successfully fetches the mails as incoming mail in MYOB Advanced (Acumatica).

The Incoming Mail Processing configuration for the Exchange account is Activated for Incoming Processing and the Main Processing is set to 'Attach to Business Account or Contact or Lead.

However this does not occur, the mail does not attach to any entity/object.

Has anyone had experience with a similar configuration?


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Tim Rodman
Posts: 3199
 Tim Rodman
Admin
June 26, 2018 9:50 pm
(@timrodman)
Famed Member
Joined: 10 years ago

Did you try manually running the Receive All action on the Send and Receive Email (SM507010) screen?


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