In order to allow me to focus on Consulting (click here) and Courses (click here), I continue to review all posts here in the Forums, but, in general, I'm only personally responding to posts that I mark as #AcumaticaTnT (click here). For Questions (click here), others may respond, or you can post over at Community.Acumatica.com (click here).
Polls Evaluating Support - What is prevalent - Using VAR or Using Acumatica Support Directly?
I am not familiar with how much Acumatica charges for their various forms of support (customer direct - basic or premier). What are their charges for this support (in US Dollars)?
It appears that Acumatica steers customers to using a VAR for support in lieu of customer direct (sold as a subscription model). What is prevalent?