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Evaluating Support ...
 
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Poll results: Do use a VAR for your Acumatica support?
Voter(s): 1
Poll is closed Oct 13, 2021
VAR only  -  votes: 0 / 0%
0
0%
VAR with Customer Direct Support  -  votes: 0 / 0%
0
0%
Customer Direct Support - Basic  -  votes: 1 / 100%
1
100%
Customer direct Support - Premier  -  votes: 0 / 0%
0
0%

Polls Evaluating Support - What is prevalent - Using VAR or Using Acumatica Support Directly?

 
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Last Post by Patrick Bacon 4 years ago
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Patrick Bacon
Posts: 1
 Patrick Bacon
Topic starter
September 29, 2021 12:44 pm
(@patrick-bacon)
New Member
Joined: 4 years ago

Hi All,

I am not familiar with how much Acumatica charges for their various forms of support (customer direct - basic or premier).  What are their charges for this support (in US Dollars)?

It appears that Acumatica steers customers to using a VAR for support in lieu of customer direct (sold as a subscription model). What is prevalent?

Thank you,

 

Patrick

 


Tim Rodman reacted
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