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When you create a new business account, the Shipping Rule, under Delivery Settings, defaults to Cancel Remainder. We've set the default shipping rule based on customer class to Back Order Allowed, but when you convert a Business Account to a customer it overrides that setting to Cancel Remainder. Is there a way to set the default shipping rule to Back Order Allowed for Business Accounts like there is for Customers?
Hi @fchambers,
I recommend posting this in the new official Acumatica Community Forums:
https://community.acumatica.com
For the foreseeable future, the Forums here will focus on the Reporting Tools in Acumatica (Dashboards, Generic Inquiries, Report Designer, ARM Financial Report Writer, Velixo, Excel, Power BI, etc.) and also discussions that are too “transparent” to be allowed in the new official Acumatica Community Forums. For more info about how AUGForums.com compares to the new official Acumatica Community Forums, checkout this post:
https://www.augforums.com/augforums-com-vs-the-official-acumatica-community