Questions "Create Service Order Button is Disabled" in Import Scenario

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Last Post by david.poole 5 years ago

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david.poole

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June 1, 2021 11:48 am

(@david-poole)

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I'm using <Action: Create Service Order> (createServiceOrder) in an Import Scenario with the Cases (CR.30.60.00) screen selected. Running it through a Generic Inquiry that is fired by a Business Event. I'm getting "Create Service Order Button is Disabled" when it is triggered, and I can't figure out why. I've also tried the <Action: Create Service Order> (createServiceOrder@Action) in case that made a difference, but got the same result. Any ideas?

Thanks.

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