Automation Notification: Specific Email Address
When configuring an Automation Notifications, is it possible to insert a specific email into the Address section (one outside my organization)? Generally, you can only select contacts within your organization or a contact associated with the order or the account. My goal is to send a Pack List email to 2 outside addresses that aren't necessarily the default contact on the account or order. It won't let me explicitly give an email to send the notification to. Any tips appreciated!
Yes, you can create a user (with no access to any system screens). That USER account will then be able to be assigned on the notifications as a USER. We use this structure for a couple different notifications (internal & external).