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Hi Fozzie,
This one is totally confusing.
Basically, if you only have one company in your Acumatica instance, you do it one way. But if you only have more than one company in your Acumatica instance, you do it another way.
If you have one company in your Acumatica instance, it will look like this in the upper right-hand corner after you login to Acumatica:
And you have to login to Report Designer like this:
If you have more than one company in your Acumatica instance, it will look like this in the upper right-hand corner after you login to Acumatica:
And you have to login to Report Designer like this:
Acumatica Version 6.10.0472 used when composing this response
That's definitely strange how there are two different ways depending on your environment.
We have more than one company in our environment so that was my problem. I used the @ and now I'm able to login.
Thanks for your help!