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Hi All,
I am trying to design a simple business event that does not utilise an automation schedule.
Essentially, when the stock item attribute is changed, I want the event to trigger and then send an email alert to a specified user.
I have tried multiple variations and have noticed that even if I change the trigger to be "record inserted", the event will not trigger.
One thing that I have noticed is that I only have the ability to select the stock items GI for the event and not the actual screen... I would not know how to make it available for selection though.
As you will be able to see from the attached images, this is a super simple set up.
All help is appreciated, thank you.
Hi Dominic
See screenshot of a business event on our instance, I think you need more triggers in yours. Have a look and let me know if this helps you.
Unfortunately this does not seem to be the case, I have tried 4 trigger conditions and none activate.
For business events to trigger you need the key fields for each table in the results. I see you are using the stock item PL which from experience has multiple tables and joins.
I would suggest doing a specific GI for your business event containing only the fields and tables you need with all the key fields from the table(s) present in the results grid.
Thanks Alconroy, this worked well. Was driving me mental