Tonight I passed the F120 Advanced Accounts Receivable (V3.0) course.
I had some trouble with the customer statement feature in the beginning because it seemed to me that you could create multiple customer statement cycles for the same set of customers. It wasn’t clear to me that you have to assign a customer statement cycle to a customer in order for it to do anything. I was using the Prepare Statements (AR503000) screen and things seemed to be processing fine, but when I would go to Print Statements (AR503500) there was nothing to print for my statement cycle id. I was even able to delete my customer statement cycle in Statement Cycles (AR202800) after preparing the statement which indicated to me that no statement records were actually getting generated. However, once I finally put my statement in the General Info -> Statement Cycle ID field for a customer in the Customers (AR303000) screen, I was able to find records in Print Statements (AR503500) after preparing the statement. Bottom line, each customer can be on one statement cycle which makes sense. You wouldn’t want a customer to be getting statements on two different cycles simultaneously.