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0:00 Introduction
2:21 Chris Hackett background
5:13 Chris Hackett experience working remotely with Computer Associates
8:05 Chris Hackett experience creating community forums with Computer Associates
13:23 Working on a single support case versus providing content for a public online forum
18:53 What Chris likes about community
21:41 What Chris wants to do with Acumatica Community Forums moving forward
32:03 Why people come to Acumatica Community Forums and how Chris tracks metrics
38:23 Getting perfect answers vs Encouraging everyone to respond to questions
42:37 Fundamentals for starting an in-person Acumatica User Group gathering
48:00 The purpose of the National AUG Board of Directors
53:44 Wrapping up
Chris Hacket
Location: Santa Rosa, California
| PostID | Related Links |
|---|---|
| Test | Community Events Page |
| Test | Community.Acumatica.com |
| Test | Computer Associates (CA Technologies) |
| Test | Email Chris at Christopher.Hackett@acumatica.com |