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Hello AUG,
We implemented ACH payment processing earlier this year with great success. We have since added a new bank account to our portfolio that has a company ID of 10 digits. This is throwing errors on exporting the batch (attached) "Column 'BH_CompanyIdentification' size should be shorter than 9 symbols.
The bank has confirmed the company ID is 10 digits.
What we have done:
1. Updated the remittance entry mask to enable 10 digits on the Company ID
2. Defined the remittance settings on the cash account
3. Updated the data provider for the above field to be 10 digits - no success
4. Scoured the export scenario for anywhere else the string length is defined to 9 digits
Can someone please help advise if we are even able to update the BH_CompanyIdentification string length to 10 and it still work?
Thanks!
Figured it out. Thanks for looking!
FYI - Data Providers, Export Scenarios, Cash Accounts, Payment Methods are fun!
@michael-barker what was the final fix? I'm running into the exact same issue and can't find why it still wants 9 digits instead of 10
@msylvia - On the Cash Account Remittance Settings tab, the Company ID field is the last 9 digits of the 10 digit company code. The Company ID type is the first digit in the 10 digit Company ID.
In my case, we are using a very unique ACH provider that required duplicating and modifying the "canned" export scenario to modify some hard-coded fields on the bank export file.
Let me know if that helps!