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Questions Auto Cancel Unserved Sales Orders
Does anyone able to have a working automation settings to cancel unserved Sales Orders? Been trying to test but un able to have the correct one. I want all Sales Orders unserved after X number of days be cancelled automatically so it will no longer eat up some virtual allocation from our available qty..
I think a Business Event would work well for this
i hope someone can share something about this. thank you
I've done something similar to close expired quotes using a business event.
I run mine on a weekly schedule and close them every Friday afternoon. I run mine directly off the Sales Order Primary List since it has all the info I needed to select the relevant items to cancel. You may need to create your our Generic Inquiry if you need additional information.
My Subscriber is an Import Scenario and I bring in the Order Type and Order number and then run the "Cancel" action.
Hope this helps.