Acumatica 2020 R2 (Cash Return) - Everything Else https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/ Acumatica User Group Forums en-US Wed, 14 Oct 2026 11:53:53 +0000 wpForo 60 RE: Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-8004 Sun, 03 Jan 2021 17:45:38 +0000 Everything Else Brent Leis https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-8004 RE: Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-8003 Sun, 03 Jan 2021 17:41:21 +0000 Everything Else Tim Rodman https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-8003 RE: Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-8002 Sun, 03 Jan 2021 16:46:40 +0000 @timrodman so has the transaction type in Acumatica stayed but the credit card processing around the Cash Sale/Cash return is what they did away with?

We currently use the POS for face-to-face customers and the cash sale/cash return was a core part of our business for walk-ins. From our understanding the new POS from the 3rd party would allow us to obtain that function again. 

I guess I just wondering with your comment does the acumatica point of sale not being suggested to use for retail? Just looking for clarification.

]]> Everything Else Brent Leis https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-8002 RE: Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7999 Sun, 03 Jan 2021 05:13:01 +0000 @TimRodman - the 1Retail POS solution is very good and the feedback we have from our MYOB Advanced users is positive. 

]]> Everything Else Carl Brooks https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7999 RE: Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7997 Sun, 03 Jan 2021 05:06:37 +0000 I still see CR - Cash Return in the Order Types (SO201000) screen in my Acumatica 2020 R2 (20.204.0032) demo environment:

2056

 

As for POS, back at the Acumatica 2020 R2 Virtual Launch event (click here), Acumatica announced Acumatica Point of Sale (POS).

 

During acuConnect 2020 in early November, Acumatica CEO Jon Roskill clarified that it isn't designed for Retail (click here).

 

Doug Johnson created a private page (click here) on the new Acumatica Community website that you can access after logging in which explains the offering in more detail. Apparently it's actually a 3rd party product from IIG (click here) like @kingcarlos mentioned that is being sold on the Acumatica price list.

 

I've also heard good things about 1Retail Point of Sale (click here), although I haven't used it personally.

]]> Everything Else Tim Rodman https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7997 RE: Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7991 Thu, 31 Dec 2020 21:09:57 +0000 We discovered after upgrading that the payment method of Credit Card type no longer works with Cash Sales or returns. Might be related.

2055]]> Everything Else Ellie https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7991 RE: Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7882 Tue, 15 Dec 2020 05:14:04 +0000 @Brent Leis, I heard Acumatica have acquired this solution from IIG for a fast POS solution, https://www.iigservices.com/acumatica-point-of-sale-credit-card

As for order type CR - if Acumatica have taken it away can it not be recreated as a new order type? 

]]> Everything Else Carl Brooks https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7882 Acumatica 2020 R2 (Cash Return) https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7844 Wed, 02 Dec 2020 13:36:09 +0000 We have been looking at upgrading from Acumatica 2019 R1 to version 2020  R2 but have heard there is some functionality that could be going away.

Is anybody aware of them doing anything to the CR (Cash return) process or changing it?

It sounded like Acumatica was going to work with a different vendor and do a point of sale integration but forgo cash return?

Can someone provide some clarification if I am off base or what the change is or why Acumatica decided to change that transaction type?

]]> Everything Else Brent Leis https://www.augforums.com/forums/everything-else/acumatica-2020-r2-cash-return/#post-7844