Unable to renew Acumatica License - Acumatica Generic Inquiries & Pivot Tables https://www.augforums.com/forums/acumatica-generic-inquiries/unable-to-renew-acumatica-license/ Acumatica User Group Forums en-US Tue, 06 Oct 2026 16:12:24 +0000 wpForo 60 RE: Unable to renew Acumatica License https://www.augforums.com/forums/acumatica-generic-inquiries/unable-to-renew-acumatica-license/#post-3098 Wed, 28 Nov 2018 10:25:06 +0000 Rodney, I'm not a licensing expert but I strongly suggest the issue relates to your current version. You are pretty far out of date from what Acumatica currently supports. You may need to open a case with your reseller and Acumatica to get a special license file. Version 4 was retired on January 26, 2017. 

This is a list of currently support versions:

Supported ReleasesInitial ReleaseExpected Retirement
Acumatica 6.1Jan 31, 2017Jan 31, 2019 (previously Oct 16, 2018)
Acumatica 2017 R2Oct 9, 2017Jul 31, 2019
Acumatica 2018 R1Mar 19, 2018Jan 31, 2020
Acumatica 2018 R2Sept 19, 2018Jul 31, 2020

This is a list of retired versions:

ProductRetired
Acumatica 5Jan 20, 2018
Acumatica 4Jan 26, 2017
Acumatica 3Jul 26, 2015
Acumatica 2Aug 31, 2014
Acumatica 1Sep 22, 2013

 

]]> Acumatica Generic Inquiries & Pivot Tables Shawn P Slavin https://www.augforums.com/forums/acumatica-generic-inquiries/unable-to-renew-acumatica-license/#post-3098 Unable to renew Acumatica License https://www.augforums.com/forums/acumatica-generic-inquiries/unable-to-renew-acumatica-license/#post-3097 Wed, 28 Nov 2018 10:13:22 +0000 Hi,

We are unable to renew our license.  We used to do this every year without any problem.  I attached screenshots for the errors.  

Ever since the message "Your license will expire soon." appearing below our screen, we are experiencing slow performance for Acumatica.  Anybody have the same problem?

We are using Acumatica Version 4.10.1249.

Thanks,

Rodney

]]> Acumatica Generic Inquiries & Pivot Tables Rodney Rivera https://www.augforums.com/forums/acumatica-generic-inquiries/unable-to-renew-acumatica-license/#post-3097