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Why would an "exempt" non-stock item charge sales tax? I tried to change the tax calculation from "ON DOCUMENT AMOUNT" to "ON ITEM AMOUNT" and that did not work.
Tami, take a look at how you have defined the tax category "EXEMPT". Are there any Tax ID's defined within it? How are your 'TAXES' defined?
How many Tax Categories do you have created? Can you share screenshots of the TAx Category setup for EXEMPT and one other taxable Category?
Also, can you include two from your TAXES set up for EXEMPT and the other included above?
Thanks,
You have taxable Tax ID's in your Exempt Categories and Exempt ID's in your Taxable Categories.
I have always kept them separate and then create different tax Reporting Groups.