https://www.augforums.com/forums/acumatica-accounting/removing-an-errant-overused-credit/ Acumatica User Group Forums en-US Thu, 12 Mar 2026 20:15:21 +0000 wpForo 60 https://www.augforums.com/forums/acumatica-accounting/removing-an-errant-overused-credit/#post-8073 Wed, 13 Jan 2021 16:08:27 +0000 Unfortunately, it wouldn't allow a payment against it, either.  We ended up having an adjustment made on the credit balance in the background and then making a journal entry to balance it out.  Thanks for your input!

]]> Accounting in Acumatica canawrot https://www.augforums.com/forums/acumatica-accounting/removing-an-errant-overused-credit/#post-8073 https://www.augforums.com/forums/acumatica-accounting/removing-an-errant-overused-credit/#post-8056 Mon, 11 Jan 2021 16:44:47 +0000 Hi @canawrot, you may run into the same issue with Acumatica complaining that the application is negative, but will it work if you use a Payment?  Not too sure how to go about testing since the system is in a strange state.

]]> Accounting in Acumatica Wyatt.ERP https://www.augforums.com/forums/acumatica-accounting/removing-an-errant-overused-credit/#post-8056 https://www.augforums.com/forums/acumatica-accounting/removing-an-errant-overused-credit/#post-8042 Thu, 07 Jan 2021 21:07:33 +0000 We have a credit memo on a customer's account that was over-applied.  While I didn't believe you could do that, we apparently found a way.  The credit is for $234.48 but $242.82 was applied to a few invoices, leaving a -$8.34 balance on the credit memo.  I've tried creating a debit memo and applying it, creating a credit memo and applying it and simply writing off the balance.  None of those things are allowed or will work.  The sticking point seems to be that it is a credit memo with a negative balance.  I'd love to just have a way to make this $8.34 go away -- any ideas?  Presently on 2019R1.

]]> Accounting in Acumatica canawrot https://www.augforums.com/forums/acumatica-accounting/removing-an-errant-overused-credit/#post-8042