An expert (ANEXPERT for short) is a person who has a lot of experience in the ERP arena, but they consider their experience to be a complete body of work. They often begin their introductions by touting their decades of experience. A person might not even realize that they consider themselves to be ANEXPERT. However, you can usually tell by their tone of voice and body language.
The problem with ANEXPERT is not the amount of knowledge that they have. The problem is with their mindset. Their vast amount of knowledge could be helpful if they were a PAL, but, instead, it hinders them because they are not adopting a learner’s mindset.
Every company is unique. When you bring someone in to look at your business, you are hiring a professional learner who will study your unique situation. If you hire ANEXPERT, you risk getting a cookie cutter ERP implementation that is pulled out of that person’s prior project archive and dusted off to look like something new for your company.